RentProof is committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we keep it safe. If you have questions, contact us at privacy@rentproof.ai
RentProof is a product of Movely LLC, incorporated in New York, USA, with operations worldwide. References to "RentProof", "we", "us" or "our" in this policy refer to Movely LLC operating the RentProof platform at rentproof.ai.
Our Data Protection contact: privacy@rentproof.ai
We collect different types of data depending on how you use our services:
Account and contact data: Name, email address, phone number, and country when you register or submit a request.
Identity verification data: Government-issued ID documents, passport scans, employment letters, payslips, and bank statements — submitted by tenants as part of the Tenant Score verification process.
Property inspection data: Photographs, videos, and condition reports of rental properties, submitted or generated as part of our inspection services.
Usage data: IP address, browser type, device type, pages visited, and session data collected automatically when you use our platform.
Payment data: Billing address and payment method details, processed securely via our payment provider (Stripe). We do not store full card numbers.
We use your data for the following purposes:
Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:
We do not sell your personal data. We share data only in the following circumstances:
Service providers: We use trusted third-party providers for payment processing (Stripe), cloud storage, document verification, and email delivery. These providers are bound by data processing agreements.
Inspection reports: When a landlord requests a tenant check, we share the resulting report with that landlord. You will be notified when a check is initiated about you.
Legal requirements: We may disclose your data if required by law, court order, or to protect the rights and safety of RentProof, our users, or the public.
We retain your data for as long as necessary to provide our services and comply with legal obligations:
Under GDPR and applicable data protection laws, you have the right to:
To exercise any of these rights, contact us at privacy@rentproof.ai. We will respond within 30 days.
We use essential cookies necessary for the platform to function, and analytics cookies to understand how our platform is used. You can manage your cookie preferences in your browser settings. We do not use advertising or tracking cookies.
RentProof operates globally. Your data may be transferred to and processed in countries outside your country of residence, including countries outside the European Economic Area. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. No system is completely secure — if you believe your data has been compromised, contact us immediately at security@rentproof.ai.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a prominent notice on our platform. The date at the top of this page shows when the policy was last updated.
For privacy-related questions or to exercise your rights: